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Legal Action for the Community
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020 8767 2777

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All our face-to-face community advice clinics are closed due to coronavirus. However we can offer phone appointments instead. 

Our advice clinics can provide advice on the following issues:

  • Housing: Minor disrepair issues, return of rent deposits from landlords, renter's problems with estate agents, neighbour and boundary disputes. We are not able to assist landlords.
  • Employment: For employees only (not employers).
  • Consumer: Including identity theft; problems with some insurance companies and banks; disputes with phone and electricity companies; parking fines; Sale of Goods Act; motoring offences.
  • Family: Divorce and separation; child access rights; child maintenance; domestic violence; tenancy related divorce/separation matters; child support matters not related to agencies.
  • Small claims
  • Personal injury: clinical negligence; criminal injury; inquiry
  • General litigation
  • Crime
  • Immigration

Please note advice clinics cannot assist with:

  • Wills and probate
  • Landlords' housing issues
  • Homelessness
  • Rehousing
  • Legal proceedings about the repossession of homes
  • Major disrepair
  • Buying or selling property
  • Problems with welfare benefits (eg overpayments, delays etc)
  • Debt: Please contact our debt advice team instead
  • Tax
  • Help to complete forms
  • Issues to do with businesses

To book an appointment, please phone 020 8767 2777. Our phone lines are very busy at the moment, so please leave us a voicemail (including your name and phone number) and we'll call you back as soon as we can.


Once you've booked an appointment, you'll be given a specific time when one of our pro bono advisers will call you. Please note that this call will come through as a 'Private number'. Please ensure you answer the phone, as unfortunately our busy advisers may not be able to call you more than once.


Please email scans or photographs of all relevant documents to before your telephone advice appointment. You can download a guide to what documents you'll need.





Please keep checking our website for further updates.