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Legal Action for the Community
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Administrative and reception staff

Administrative and reception volunteers assist our staff in providing a friendly and efficient service to clients, callers and visitors. Typical tasks involve managing incoming phone calls, taking accurate phone messages, booking appointments and signposting and referring clients to other agencies. You may also be asked to assist other law centre staff with administrative tasks. The role description is available here.

 

This role is suitable for people who wish to gain experience in a legal or office environment, preferably with previous customer care experience, or for people who already possess experience in a legal or office environment.

 

To become an administrative and reception volunteer, send our Volunteer Services Manager:

We shall contact you to let you know whether we have any roles available that match your interests, availability, skills and experience.

 

If there is a suitable role available, we shall invite you to an informal interview. This will give you a chance to ask questions and find out more about what volunteering involves.

 

If you have a disability, health problem or any other support needs, these can be discussed at your interview.